AWS

Ram Ramanathan, VP Product Management – AI, Automation & Cloud at Ribbon, and Chris McKenna, Global Head of Business Development, Telecoms at Amazon Web Services, discuss how AI is reshaping service provider operations amid rising network complexity, compressed margins, and retiring experts, with Ribbon's Acumen agentic AIOps platform combining domain intelligence with Amazon Web Services tools such as Amazon Neptune, Amazon Bedrock, and AgentCore to cut root-cause analysis from hours or days to minutes. The speakers recommend a crawl-walk-run approach that keeps humans in control and builds in guardrails and full observability, starting with low-risk use cases such as NOC assistance and change management, and they expect intent-based automation and autonomous closed-loop remediation within two to three years.

Ram Ramanathan, VP Product Management – AI, Automation & Cloud at Ribbon, and Chris McKenna, Global Head of Business Development, Telecoms at Amazon Web Services, explain how reasoning AI helps operators manage rising 5G and AI complexity amid shrinking margins by correlating thousands of alarms across disparate systems to deliver root-cause answers in minutes rather than hours or days. They advocate a "crawl, walk, run" approach that keeps humans in control through NOC and network change co-pilots while the industry moves toward intent-based agentic automation, and they predict that within two to three years the first operator will trust closed-loop remediation to run unattended in production.

Amazon Web Services (AWS) announced the availability of a private 5G service for enterprises named AWS Private 5G. In this video, Roy Chua, founder and principal at AvidThink, shares the details around the AWS reInvent 2021 announcement. Download AvidThink's 2021 Private Mobile Networks Report to explore the opportunities and complexities in deploying private mobile networks.