Ribbon

Ram Ramanathan, VP Product Management – AI, Automation & Cloud at Ribbon, and Chris McKenna, Global Head of Business Development, Telecoms at Amazon Web Services, discuss how AI is reshaping service provider operations amid rising network complexity, compressed margins, and retiring experts, with Ribbon's Acumen agentic AIOps platform combining domain intelligence with Amazon Web Services tools such as Amazon Neptune, Amazon Bedrock, and AgentCore to cut root-cause analysis from hours or days to minutes. The speakers recommend a crawl-walk-run approach that keeps humans in control and builds in guardrails and full observability, starting with low-risk use cases such as NOC assistance and change management, and they expect intent-based automation and autonomous closed-loop remediation within two to three years.

Ram Ramanathan, VP Product Management – AI, Automation & Cloud at Ribbon, and Chris McKenna, Global Head of Business Development, Telecoms at Amazon Web Services, explain how reasoning AI helps operators manage rising 5G and AI complexity amid shrinking margins by correlating thousands of alarms across disparate systems to deliver root-cause answers in minutes rather than hours or days. They advocate a "crawl, walk, run" approach that keeps humans in control through NOC and network change co-pilots while the industry moves toward intent-based agentic automation, and they predict that within two to three years the first operator will trust closed-loop remediation to run unattended in production.

David Stokes, Head of IP Solutions & Portfolio Marketing at Ribbon, discusses how the industry is evolving beyond traditional networking by incorporating automation and AI to optimize user experience. He showcases advances in IP and optical networking capabilities enabled by domain-level automation platforms.

Ram Ramanathan, VP Product Management at Ribbon, outlines the company's focus on cloud-native technology and AI-driven automation through a three-layered architecture approach for carriers and enterprises. He describes how Ribbon provides deployment automation, cloud monitoring, and security management while maintaining a vendor-neutral strategy.

Ram Ramanathan, VP Product Management at Ribbon, discusses the company's practical AI implementation strategy that moves beyond traditional siloed automation toward outcome-driven architecture addressing specific network problems. He outlines Ribbon's investments on agentic AI development and enhanced network data analysis.

David Stokes, Head of IP Solutions & Portfolio Marketing at Ribbon, discusses key takeaways, including the adoption of pluggable optics in routers and the importance of network automation for IP and optical network convergence. He explains how the industry is moving toward a unified network resource model to support advanced services and AI deployments.

David Stokes, Head of IP Solutions & Portfolio Marketing at Ribbon, emphasizes the event's focus on real operators' needs. He also touches on the shift from CLI to automation, the importance of cloud-native, and AI, ML, and big data analytics in networking.

Ram Ramanathan, Senior Director of Product Management at Ribbon, forecasts a surge in sophisticated DDoS attacks, heightened competition between Microsoft and Cisco for cloud-based phone seats, and increased adoption of AI Ops in the core networks of communication service providers.

Is network disaggregation really here to stay? Has network automation passed a tipping point? Ribbon's David Stokes makes predictions for IP infrastructure in 2023.